Menlo Innovations CEO Rich Sheridan became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better. Much better. He had to find a way. Why couldn't a workplace be filled with camaraderie, human energy, creativity, and productivity? Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace. His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it. His passion for creating joyful work environments led to his bestselling and widely celebrated book, Joy, Inc. - How We Built a Workplace People Love. His highly anticipated second book, Chief Joy Officer, came out on December 4, 2018, and will continue to prove that a positive and engaging leadership style is actually good for business.
What you’ll learn about in this episode:
- How Rich and his co-founder turned to their amazing team at Menlo for help during the pandemic
- What the two key questions are you need to constantly be asking yourself in a purpose-driven culture
- How the restrictions put in place during the pandemic engineered a deeper understanding of each other at Menlo
- What the five-step plan was at Menlo that allowed them to emerge stronger
- How digging in and being in the fight together changed the Menlo team members
- What was the turning point for Rich when he was able to see the incredible opportunity for his High-Tech Anthropologists to grow
- What it means to be human and the role storytelling plays